{"id":2743,"date":"2020-12-27T23:58:58","date_gmt":"2020-12-27T20:58:58","guid":{"rendered":"https:\/\/gaceramic.com\/?page_id=2743"},"modified":"2020-12-30T01:42:35","modified_gmt":"2020-12-29T22:42:35","slug":"conditions-dannulation-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/gaceramic.com\/fr\/conditions-dannulation-et-de-remboursement\/","title":{"rendered":"Conditions d'annulation et de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2743\" class=\"elementor elementor-2743\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-febc7d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"febc7d3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-935b6f6\" data-id=\"935b6f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-144bc8f elementor-widget elementor-widget-heading\" data-id=\"144bc8f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Politique d'annulation et de remboursement<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-916fa49 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"916fa49\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bd05edd\" data-id=\"bd05edd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db7ff3e elementor-widget elementor-widget-text-editor\" data-id=\"db7ff3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"contentbox-header\">\n<h4>&nbsp;<\/h4>\n<\/div>\n<div class=\"contentbox-body\">\n<div class=\"row\">\n<div class=\"col-12\">\n<p>Pour \u00eatre retourn\u00e9, le produit ne doit pas \u00eatre utilis\u00e9 ou d\u00e9truit. Vous pouvez le renvoyer tel que vous l'avez re\u00e7u dans un d\u00e9lai de 14 jours \u00e0 compter de la date de r\u00e9ception. En cas de demande de retour, notre soci\u00e9t\u00e9 doit \u00eatre inform\u00e9e au pr\u00e9alable par t\u00e9l\u00e9phone ou par courrier \u00e9lectronique. Le produit doit nous \u00eatre envoy\u00e9 apr\u00e8s que vous ayez \u00e9t\u00e9 inform\u00e9 par t\u00e9l\u00e9phone ou par courrier \u00e9lectronique du r\u00e9sultat de l'\u00e9valuation.<\/p>\n<p>Pour b\u00e9n\u00e9ficier du droit de retour, le client est tenu de renvoyer le produit sans l'avoir utilis\u00e9. Les produits retourn\u00e9s doivent \u00eatre emball\u00e9s de mani\u00e8re \u00e0 ne pas \u00eatre cass\u00e9s pendant le transport. La perte de la valeur commerciale du produit cass\u00e9 pendant le transport appartient au client.<\/p>\n<p>Vous devez l'envoyer avec la facture originale (toutes les copies) du produit que vous souhaitez retourner. Tous les retours que vous ferez doivent \u00eatre effectu\u00e9s par l'interm\u00e9diaire de la soci\u00e9t\u00e9 de transport livr\u00e9e par www.gaceramic.com. Les produits envoy\u00e9s par des compagnies de transport diff\u00e9rentes ne sont pas accept\u00e9s.&nbsp;<\/p>\n<p>Lors de la r\u00e9ception de votre cargaison, ouvrez et v\u00e9rifiez les colis pendant la livraison. Si certains produits sont manquants, incorrects ou endommag\u00e9s lors de la v\u00e9rification, n'en prenez pas livraison. Demandez \u00e0 l'agent de fret d'\u00e9tablir un \"rapport d'\u00e9valuation des dommages\". Vous pouvez nous renvoyer le produit endommag\u00e9 avec le rapport \u00e9tabli par l'agent de fret et demander le remplacement ou le retour de votre produit. La proc\u00e9dure de retour est lanc\u00e9e d\u00e8s r\u00e9ception du produit retourn\u00e9.<\/p>\n<p>Veuillez noter que nous n'acceptons pas le retour ou l'\u00e9change de produits cass\u00e9s ou endommag\u00e9s sans un \"rapport d'\u00e9valuation des dommages\".<\/p>\n<p>Le client est tenu de retourner le produit tel qu'il lui a \u00e9t\u00e9 livr\u00e9. Le retour de produits usag\u00e9s n'est pas accept\u00e9.<\/p>\n<p><strong>REMBOURSEMENT D'ARGENT<\/strong><\/p>\n<p>Si le client renvoie le produit ou se retire des achats, le prix du produit sera rembours\u00e9 dans un d\u00e9lai de dix (14) jours \u00e0 compter de la date \u00e0 laquelle le produit retourn\u00e9 est parvenu \u00e0 notre adresse de retour. Cette proc\u00e9dure d\u00e9pend enti\u00e8rement de votre banque. Les remboursements effectu\u00e9s dans le cadre de ventes \u00e0 temp\u00e9rament sont r\u00e9percut\u00e9s par votre banque sur votre carte de cr\u00e9dit sous la forme d'un solde positif chaque mois.<\/p>\n<p>Si la facture du produit \u00e0 retourner est \u00e9mise au nom du redevable de la TVA (personnes physiques ou morales tenues d'\u00e9mettre des factures), le produit doit \u00eatre envoy\u00e9 avec la facture de retour lors du renvoi du produit.<\/p>\n<p>La facture de retour doit \u00eatre \u00e9mise sans inclure la participation aux frais d'exp\u00e9dition (prix unitaire du produit + TVA). Les retours de commandes dont la facture est \u00e9mise \u00e0 l'attention des assujettis \u00e0 la TVA (personnes physiques ou morales tenues d'\u00e9mettre des factures) ne seront effectu\u00e9s que si une FACTURE DE RETOUR est \u00e9mise.<\/p>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0130ptal ve \u0130ade Ko\u015fullar\u0131 &nbsp; \u0130ade i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f veya tahrip edilmemi\u015f olmas\u0131 gerekmektedir. Teslim al\u0131nd\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde teslim ald\u0131\u011f\u0131n\u0131z \u015fekli ile iade edebilirsiniz. \u0130ade talebiniz durumunda \u00f6nceden mutlaka firmam\u0131za telefon veya e-mail ile bildirilmelidir. Yap\u0131lan de\u011ferlendirme sonucu size telefon ya da \/e-posta yoluyla bilgi verildikten sonra \u00fcr\u00fcn\u00fcn taraf\u0131m\u0131za g\u00f6nderilmesi gerekmektedir. \u0130ade [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2743","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"variation_swatches_image_size":false,"variation_swatches_tooltip_size":false},"uagb_author_info":{"display_name":"gaceramic","author_link":"https:\/\/gaceramic.com\/fr\/author\/gaceramic\/"},"uagb_comment_info":0,"uagb_excerpt":"\u0130ptal ve \u0130ade Ko\u015fullar\u0131 &nbsp; \u0130ade i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f veya tahrip edilmemi\u015f olmas\u0131 gerekmektedir. Teslim al\u0131nd\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde teslim ald\u0131\u011f\u0131n\u0131z \u015fekli ile iade edebilirsiniz. \u0130ade talebiniz durumunda \u00f6nceden mutlaka firmam\u0131za telefon veya e-mail ile bildirilmelidir. Yap\u0131lan de\u011ferlendirme sonucu size telefon ya da \/e-posta yoluyla bilgi verildikten sonra \u00fcr\u00fcn\u00fcn taraf\u0131m\u0131za g\u00f6nderilmesi gerekmektedir. \u0130ade\u2026","_links":{"self":[{"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/pages\/2743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/comments?post=2743"}],"version-history":[{"count":0,"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/pages\/2743\/revisions"}],"wp:attachment":[{"href":"https:\/\/gaceramic.com\/fr\/wp-json\/wp\/v2\/media?parent=2743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}